We’ve built (and delivered) so many great things this year: Mobile & tablet support. Staff websites. A whole new platform in SharePoint 2013. Whether you’re new to Scholantis or you’ve been with us since 2007, it thrills us to bring you fresh new ways to help staff, teachers and students. Thanks for all your support and feedback! 

2013 has seen Scholantis complete a shift away from being a portal and website technology provider to a company driven by our users. We've been obsessing over adoption and engagement of your users, it's something that's hard to win and easily lost. It's the reason we've focused on continuous improvement andquality.

Improvements, Transparency & Predictability

While we're more excited than ever about our future, as an owner I'm incredibly proud of our achievements this year, here's a few highlights: 

Quality, Testing & Monitoring

We've massively expanded our quality assurance and support services this year. We're striving to create a compelling experience in every way; not just in using your sites but in contacting us for help, troubleshooting and so on.

While you're now receiving updates faster and with far less issues than a typical SharePoint customer we won't rest until we've achieved utility like service. SharePoint is one of the most complex and capable tools in your district, that makes our mission hard, but it also provides a great foundation for technology in your district.

Support Agreement Changes 

Starting in 2014 we will start proactively fixing issues with your websites or portal. While we've discussed this with some of you expect more information on this in the coming months. This would only apply to issues outside of our control such as problems with Windows Server, SharePoint, internet browsers or solutions such as Adobe Acrobat. Being proactive allows us to fix these issues at a fraction of the cost of resolving them on a case by case basis. 

Thanks, and enjoy the Holidays! 

Alistair.